No Hard Feelings
Liz Fosslien and Mollie West Duffy are the co-authors of No Hard Feelings: The Secret Power of Embracing Emotions At Work. They come on Rework to talk about how the future of work is emotional; why it’s useful to listen to feelings like envy; and how we can all take small steps toward a healthier emotional life at work. (NB: It is totes okay to cry in the bathroom at the office!)
The folks at Basecamp have been blogging since 1999, when Jason Fried would write by the light of a fire fueled by David Heinemeier Hansson’s savage indictments of the tech industry. A lot has changed since then (with the exception of DHH’s feelings about Silicon Valley). Basecamp’s blog, Signal v. Noise, changed platforms a few times. And it just moved again, this time from Medium to WordPress. In this episode, Jason and designer Adam Stoddard talk about leaving Medium for WordPress, the blog’s new look, and keeping SvN fresh after all these years.
Spark Joy with DHH
Basecamp co-founders David Heinemeier Hansson and Jason Fried are fans of Marie Kondo’s 2014 bestseller “The Life-Changing Magic of Tidying Up,” which is back in the cultural zeitgeist thanks to her new Netflix show. In this bonus episode, DHH talks about how he’s applied the KonMari framework to code, business decisions at Basecamp, and his own belongings.
On Thursday, November 8, Basecamp 3 went down for almost five hours. It was the worst outage to hit the company in a decade and a stress test of Basecamp’s practices around internal communication, customer support, and calm work. Today’s episode goes inside the company on November 8 to see how the outage unfolded.
After yet another round of revelations about Facebook’s use of customer data, Basecamp has decided to become 100% Facebook-free. We’ve actually been off Facebook proper for a while, but on Wednesday we decided to remove the company from Instagram and WhatsApp as well. This is a conversation with Basecamp’s CTO, David Heinemeier Hansson, about making that decision and why he thinks you should follow in Basecamp’s footsteps.
On the last episode of Rework, we talked about the dangers of using violent language in a business context. We’ve had to grapple with other kinds of problematic language at Basecamp as well. In this mini bonus episode, Shaun talks to programmer Jeremy Daer about shedding harmful terms for database relationships that persist in the industry.
Business rhetoric is rife with the language of war—there’s constant talk of conquering markets and dominating the competition. These tropes indicate a dangerous way of thinking that can have real consequences, intended or not, on human behavior. In this episode, two professors share their research on the impact of violent rhetoric on business ethics, and a member of Basecamp’s Support team talks about communication techniques that get us out of the mentality that everything is a zero-sum game.
Sometimes It's Crazy At Work
In October, Jason Fried and David Heinemeier Hansson released their new book, It Doesn’t Have to be Crazy at Work. The book featured their writing, as well as cover art and interior illustrations from a couple designers at Basecamp. The launch initially seemed like a great success—but then things went awry. In this episode, we look at the work that went into the book and the problems with the release, and attempt to find some lessons in the aftermath.
The Worst Performance Review
Annual, semi-annual, quarterly, 360…no matter what form they take, performance reviews can be anxiety-inducing workplace rituals. In today’s episode, we talk to the head of HR at an HR software company (meta!) and a Basecamp designer about why helpful feedback is so difficult to give and receive—and what can be done to improve the process.
Rework Mailbag 3
It’s time for another episode where Jason Fried and David Heinemeier Hansson answer your questions! In this one, they discuss how to apply calm company principles to client work and classrooms, and talk about healthy ways for business partners to disagree.